Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: January 2024
At EthosLink Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request quotes or consultations
- Subscribe to our newsletters or updates
- Communicate with us via email or phone
- Use our chatbot or AI assistant
This may include your name, email address, phone number, company name, job title, and any messages or inquiries you send us.
Technical Information
We automatically collect certain technical information when you visit our website, including:
- IP address and location data
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- • Respond to your inquiries and requests
- • Provide quotes and consultations
- • Deliver our IT services and solutions
- • Communicate project updates
Business Operations
- • Improve our website and services
- • Analyze usage patterns and trends
- • Send relevant updates and newsletters
- • Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
SSL encryption for data transmission
Secure server infrastructure
Regular security audits and updates
Access controls and employee training
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information. Depending on your location, these may include:
Access and Portability
Request access to the personal information we hold about you and receive a copy in a structured format.
Correction
Request that we correct or update any inaccurate or incomplete personal information.
Deletion
Request that we delete your personal information, subject to certain legal limitations.
Opt-out
Unsubscribe from marketing communications at any time by clicking the unsubscribe link.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device.
Types of Cookies We Use:
- • Essential Cookies: Necessary for basic website functionality
- • Analytics Cookies: Help us understand how visitors use our site
- • Preference Cookies: Remember your settings and preferences
- • Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Third-party services we may use include analytics providers, customer support tools, and marketing platforms. Each has their own privacy policies and data handling practices.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new effective date
- Sending an email notification to registered users (when applicable)
- Displaying a prominent notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:
Email: [email protected]
Company: EthosLink Solutions
Response Time: We typically respond within 24-48 hours
For immediate assistance, you can also use our AI chatbot on our homepage or visit our contact page.